Cookie Policy

This Cookie Policy explains how RXLiveClinic ("we", "us") uses cookies and similar technologies when you visit our website or use our app (our "services"). It supplements our Privacy Policy and is provided in line with the Privacy and Electronic Communications Regulations (PECR) 2003 and the UK GDPR.

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. Some cookies are essential for our services to function; others help us improve and, where you agree, to measure and personalise.

We use the following categories of cookies:

• Strictly necessary cookies — required for the site to function (for example keeping you logged in and remembering your preferences). These cannot be switched off in our systems.
• Functional cookies — enable enhanced functionality such as remembering your treatment preferences.
• Analytics / performance cookies — help us understand how visitors use our site so we can improve it. These are set only with your consent.
• Marketing / targeting cookies — used to deliver relevant content and measure advertising, where you have consented.

We do not use cookies to make decisions about you that have a significant effect, and we do not sell the data collected by cookies.

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling strictly necessary cookies may mean parts of our services do not work (for example you may not be able to stay logged in).

For guidance on managing cookies in common browsers, visit:

• Chrome — support.google.com/chrome
• Safari — support.apple.com/safari
• Edge — support.microsoft.com/edge
• Firefox — support.mozilla.org

Where we rely on consent for analytics or marketing cookies, you can withdraw that consent at any time using the controls in your browser or by contacting us.

Some cookies may be set by third parties when you use our services, for example our payment provider for fraud prevention, analytics providers, and any advertising partners. These third parties control those cookies and their privacy policies apply to their use of the data collected.

We may update this Cookie Policy from time to time. We will indicate the "last updated" date at the top. Please review it periodically.

If you have any questions about our use of cookies, contact us at support@rxlive.co.uk or 0800 123 4567.